Troubleshooting for technical staff

Only qualified service technicians or technical staff should perform repairs and maintenance on the cleaning equipment. Please contact your equipment supplier, service technician or System Cleaners’ service team if you encounter any problems that cannot be solved by following the guides here or on our TrainingTube® platform. 

Please note that modifications and repairs carried out by personnel not having received the proper training in servicing SC equipment, renders the warranty on the equipment void.

We strongly recommend only using original System Cleaners spare parts as they are optimized and carefully selected to ensure smooth operation of the cleaning system.

Using unoriginal spare parts classifies as a modification. 

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Incorrect chemical concentration/
No chemical suction

Apply to: Satellites, main stations, chemical pump stations and Voyager

Inconsistent foam quality

 

Apply to: Satellites, main stations, Voyager, chemical pump stations

No or unstable chemical flow at outlet


Apply to: Chemical pump stations
 

No or too low rinse pressure

 

Apply to: Satellites, main stations, Voyager, all booster stations